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Subscriptions & Orders

Questions about Maev Subscription and Order Policies and Expectations.

How can I update my order?

To change your order, connect with our Care Team. Our fulfillment center processes orders quickly, but we'll do our best to process your request. Generally, if you request a change at least 3 days before your next shipment, we will be able to adjust

How can I check the status of my order?

After placing an order, check your email and/or texts for tracking numbers and scheduled delivery dates. To view order details, navigate to the Account page and tap “Order History”. From there you can view order dates, details, and access your tracki

How much notice do I need to give before cancelling an order?

Great question! Please let us know at least 24 hours in advance before your order is placed if you need to cancel an upcoming order and our team will be happy to help. Once your order is placed, we are unfortunately unable to cancel orders . We send

Can I use multiple promo codes at checkout?

You can only use one promo code per order.

How does my subscription plan work?

After you create a subscription, your card will be charged on the frequency you set up at check out. You can always change, delay, or cancel your subscription by logging into the Maev Customer Portal or by clicking the links in the upcoming order not

Can I skip a week?

Of course! The easiest way to manage your upcoming deliveries is through the Maev Customer Portal. Generally, if you request a change at least 3 days before your next shipment, we will be able to adjust the order.

How do I cancel my account?

No problem –– just email us at [email protected] and we can go from there.

What payment methods are accepted?

We accept all major credit cards, including Apple and Google Pay. Gift cards are also available at meetmaev.com.

Can I cancel an order?

You can always manage your upcoming orders before they've been placed. You can access the Maev Customer Portal at any point before your order has been placed to rush, delay, adjust, or skip the order. However, once your order is placed, we are unable

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